While
Underwriting a Loan or a New Business Policy it is often required for the
underwriter to refer to multiple sources of information, populate them on to an
underwriting worksheet and finally underwrite the case in hand. While doing so,
a lot productive time is spent in tasks of searching for the right information,
toggling between systems and many a times repeating the task of populating the
information in worksheets that is already available in the systems.
The Load underwriting software / NewBusiness underwriting software provided by AWPL known as the DotSphere Underwriting solution supports automated processing where all information – the business application, imaged documents and emails – are integrated to support accurate underwriting. The solution offers an integrated user interface and unique two-monitor approach, where one monitor acts as the primary work area and the second monitor displays the supporting information, providing the collective intelligence necessary to support the underwriting process.
The Load underwriting software / NewBusiness underwriting software provided by AWPL known as the DotSphere Underwriting solution supports automated processing where all information – the business application, imaged documents and emails – are integrated to support accurate underwriting. The solution offers an integrated user interface and unique two-monitor approach, where one monitor acts as the primary work area and the second monitor displays the supporting information, providing the collective intelligence necessary to support the underwriting process.
The
solution generates an underwriting worksheet by pulling data from various
sources, including information about previous policies, current application and
indicator of overall risks to the insurance carrier. Similarly attachments to
the current application and imaged documents from previous applications are
listed for underwriters to verify all information collectively. Emails from
agents and clients are filtered and displayed within the processing
environment.
The
underwriting software integrates
with virtually all back end line-of-business systems, including core policy
administration systems and auto-underwriting systems, as well as business
process management, content management and email systems.
Additionally
the solution can embed content from other applications. The system can also
show the scorecard for each staff member and their calendar from Lotus Notes or
Microsoft Exchange. The case object including relevant data from underwriting
worksheet and associated documents are packaged automatically for delivery to
external users.
Value
Proposition
DotSphere
Underwriting software improves productivity by providing a single interface for
all work, so underwriters can review cases and all relevant information without
toggling through different applications. Information visibility is vastly
improved, bringing all information to the user’s fingertips via the two-monitor
approach. Customers using the solution have reported productivity gains of 20
to 40 percent.
The
solution enables business leaders to drive underwriting operations to meet SLAs
and accommodate various factors. Organizations can now execute effective
strategies such as assigning teams to handle different zones, high-value
clients and high-volume front offices.
The
solution also enables organizations to monitor the performance of each team and
staff member, to make optimal use of human resources. Through the knowledge
management tools, team leaders can provide feedback to staff and also create
sample cases for reviews and knowledge sharing. The data collected can be
leveraged by any business intelligence solution to predict and show patterns of
customer behavior and underwriting decisions.
The
solution is designed for rapid and low cost deployment. Underwriting is
changing constantly, be it new regulations or adapting to social background or
encoding new guidelines. To ensure the solution is adaptable, each element is
configurable and can be updated or created using a graphical user interface,
keeping the total cost of ownership low.
For
more information visit us at www.awpl.co or
mail us at marcom@awpl.co
